Services & Distribution
Sector · Services & Distribution

Challenges

Data in the sector

Multi-tenant, fragmented digital journeys and a constant need for productivity: data must serve both the end user and internal efficiency.

  • Data product management and GenAI for business productivity
  • Multi-tenant mobile platforms and personalisation
  • 360° customer view and use of transactional data
  • Industrialisation of BI and steering

By business function

Data and AI use cases

Product and digital

Product management, user story writing, multi-tenant mobile apps and acceptance testing.

Customer relations

360° customer view, use of transactional data, generative AI assistants.

Operations

Automation of recurring tasks, productivity management, quality of service.

Executive management

Innovation roadmaps, incubation, AI use case scoping and return-on-investment calculation.

IT

Industrialised BI, data platforms, generative AI deployment on Azure.

References

Visian in the sector

  • Edenred: product, AI and development
  • Action Logement: incubator, innovation roadmap, datathon
  • in'li, Domofrance, Paris Habitat: data analysis, IoT and UX research
  • Spirit Immobilier: generative AI on Azure

Detailed client cases

All references

A data project in services and distribution?

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