LCL
Reference · LCL

Context and assignment

Scaling a GenAI chatbot for client advisors.

After an MVP phase, LCL calls on Visian to put into production an AI model for advisors. The chatbot uses OpenAI APIs to generate answers based on internal documents. Industrialisation, LLM optimisation.

The relationship

Visian at LCL

LCL is part of the Crédit Agricole group, supported by Visian since 2020 on development, data and generative AI. Crédit Agricole group: 75 assignments across 9 entities since 2020.

Expertise involved: Generative AI, LLM, industrialisation, development.

Deliverables

  • Industrialised generative AI use cases
  • LLM integration
  • GenAI development in Python and Java across the group

Key facts

Key figures

600+
Advisors
Prod
Production rollout

Scope

Methods and technologies

GenAILLMOpenAIIndustrialisation

Expertise involved

Related Visian offerings

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