Context and assignment
Product Management for the SmartER mobile app.
Delivery of an end-to-end product within the User tribe: upstream framing, prioritisation, writing User Stories, preparing and running PIPs, tracking development and testing, user interviews.
The challenge
What was at stake
For Edenred, the assignment covered: “Product Management for the SmartER mobile app”. This kind of programme involves business departments, IT and data teams at the same time: it has to deliver quickly without weakening existing systems, and leave behind practices that hold once the assignment ends.
The relationship
Visian since 2025
Edenred engages Visian on its digital products, from functional design to AI. Visian has worked there since 2025, with 3 assignments.
Expertise involved: Product management, AI, development.
Deliverables
- Product ownership and user story writing
- Mobile testing and acceptance
- AI and development assignments
Team and duration
Duration, team and scope
- Duration: since 2025, 3 assignments.
- Team: a multidisciplinary Visian team, sized to each phase, covering product management, AI, development.
- Scope: Product ownership and user story writing; Mobile testing and acceptance; AI and development assignments.
Approach
How Visian worked
- Scope: workshops with the departments involved, assessment of the existing set-up, prioritisation and deliverables approved in steering committee.
- Build: delivery in short iterations, shared milestones and project governance with the client teams.
- Handover: adoption support, documentation, skills transfer to in-house teams and move to run.
Results
Measured results
Scope
Methods and technologies
Expertise involved